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MSN THANKSGIVING OUTAGE

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MSN Premium Users Face Outages on Thanksgiving

November, 24 2011 (CableMuse.com) - Thanksgiving morning the MSN butterfly had its wings clipped. Hundreds, potentially thousands of Microsoft MSN Premium customers experienced a major network outage early Thanksgiving morning. Instead of the ability to log into MSN Premium, users received an error code (23) that stated difficulty with the sign in server.

An MSN technical source reported at least 300 calls regarding the outage between 8:45 and 9:25 (EST). He stated, potentially thousands of customers were impacted and MSN was trying to locate the server(s) and correct the issues. The MSN technical representative also stated it was likely caused by too many people signing in at the same time.

Service was restored to most if not all MSN Premium customers at approximately 11:00 AM (EST) Thursday, over three hours after the outage. Cable Muse Network is attempting to contact MSN for the cause of the outage and comments.

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